Refund Policy
Last updated: February 2026
1. 7-Day Money-Back Guarantee
We believe in the quality of our service. If you are not completely satisfied with your ClawClaw deployment within the first 7 days of your initial purchase, you are eligible for a full refund.
2. Eligibility
To be eligible for a refund, you must request it within 7 days of your original payment date. Refunds do not apply to subsequent renewal charges unless there was a billing error.
3. How to Request a Refund
To request a refund, please send an email to our support team from the email address associated with your account.
- Email: sales@masslabs.tech
- Subject: Refund Request - [Your Account Email]
4. Processing Time
Once your refund request is approved, it will be processed through Lemon Squeezy within 5-10 business days, depending on your bank or credit card provider.