Refund Policy

Last updated: February 2026

1. 7-Day Money-Back Guarantee

We believe in the quality of our service. If you are not completely satisfied with your ClawClaw deployment within the first 7 days of your initial purchase, you are eligible for a full refund.

2. Eligibility

To be eligible for a refund, you must request it within 7 days of your original payment date. Refunds do not apply to subsequent renewal charges unless there was a billing error.

3. How to Request a Refund

To request a refund, please send an email to our support team from the email address associated with your account.

  • Email: sales@masslabs.tech
  • Subject: Refund Request - [Your Account Email]

4. Processing Time

Once your refund request is approved, it will be processed through Lemon Squeezy within 5-10 business days, depending on your bank or credit card provider.